Frequently asked questions
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The camera and app have the following security features:
End-to-End Encryption: Ensures that your video streams and data are secure.
Two-Factor Authentication (2FA): Adds an extra layer of security to your account.
Regular Updates: Security patches and updates are regularly provided to protect against vulnerabilities.
Security camera manufacturers trust the Ubox App because it complies with industry standards for data protection, making it a safe choice for users.
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You can not view more than one camera at a time.
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Verizon, AT&T, and T-Mobile
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The WIFI camera has a 1-3 second delay.
The Cellular camera has a 2-5 second delay.
Viewing in HD can increase the delay.
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Point the camera at a distant object and press the button labeled “Focus Calibrate”. The camera sill automatically zoom in and calibrate the focus. Do not close the app during this time.